AMIA Connect FAQ's

How do I get started?

  1. Log into AMIA Connect.
  2. View Communities you're in by clicking “My Communities” from the left menu.
  3. Join Communities by clicking “Find Communities to Join” from the left menu.
  4. Start a discussion by clicking “Post New Discussion” from the Discussions tab of any Community.
  5. Reply to a discussion by clicking "Reply..." from within the discussion online OR by replying to a discussion email notification.

Download the Quick Start guide

What is my username and password?

Your username and password for AMIA Connect is the same as your AMIA website username and password. If you don't know your username and password, visit the request your username and password page and it will guide you through the process of resetting your username and/or password.

How do I add or change my profile picture?

Your profile photo is stored in the AMIA database. To change or update your photo:

  1. Sign in to the AMIA member portal.
  2. On your profile page, look for the pencil icon next to your current profile photo. Click this icon to open the file manager on your device.
  3. In the file manager, select the new photo you would like to use as your profile picture.
  4. Upload the new photo to replace your current profile picture.
  5. Please note it may take up to four hours for your new profile photo to display on Connect.

How can I view and change my Email and community notification preferences?

By accessing the Email Preferences section of your account, you have full control over the notification settings for your AMIA communities.

To view and change your community notification preferences:

  1. Select "My Account" from the left menu.
  2. Click on the "Email Preferences" option.
  3. In the Email Preferences section, you can:
    • Manage push or mobile notifications
    • Manage community emails
    • Change the preference and frequency of emails you receive from specific communities, such as:
      • Receive individual emails
      • Receive weekly and daily digest emails
  1. Update your Community notification settings using the dropdown options:
    • Set your preference to receive notifications via:
      • Immediate
      • Daily Digest
      • Weekly Digest
  1. Once you've made your selections, click the "Save Changes" button at the bottom of the page.

How do I join a Community?

To find and join an open community:

  • Click "Find Communities to Join" on the left menu.
  • View Available Communities: You will see a list of open communities you can join, each with a "Join Group" button.
    • To join an open community, click the "Join Group" button.
  • Search and Filter: Use the search box or filter by community type to help you find specific groups of interest.
  • View My Community Pages: To see all the groups you belong to, go to "My Communities" on the left menu. This will display a list of all the groups you are currently a member of.

How do I start a new discussion in a Community?

There are two ways to start a new discussion in the community.

Via email

  • When you receive a notification email about a community, click the "Post New Discussion" link within the email.
  • This will allow you to start a new discussion in that specific community.

Via the online community

  • Log in to AMIA Connect.
  • In the left menu select "Post a New Discussion".
  • A dialog box will appear.
    • First, select the community you want to post the discussion in.
    • Next, enter a subject for your new post.
    • Finally, enter the details of your post. You can attach files or insert inline images using the WYSIWYG editor.
    • Click "Post" to publish your new discussion.

How do I reply to a Community discussion?

The flexibility to reply through multiple channels makes it convenient to engage with your communities in the way that works best for you.

There are the two ways to reply to a community discussion.

Option 1: Reply via Email Notification

  • If you received an email notification about a community discussion, you can simply reply to that email.
  • Your reply will be emailed out to all community members and posted to the website discussion.

Option 2: Reply via the Online Community

  • Log in to the community website and navigate to the specific discussion topic.
  • Click the "Reply" button within the discussion to post your response.
  • Your reply will then be visible to all members of the community.

Who can see what I post to a Community?

All AMIA Communities are members-only:

  • This means only fellow AMIA members can see the posts and discussions within the communities.

Some Communities are designated as "private":

  • For these private communities, such as committees, only the members of that specific community can view the messages and posts.

This tiered approach to community privacy ensures that sensitive or specialized discussions are limited to the intended audience, while still allowing open communication and collaboration among the broader AMIA membership.

How do I search Community discussion history?

The platform provides robust search capabilities to help you find relevant content across your communities.

Search Bar

  • Located in the top right corner of the screen.
  • Searches both discussion posts and resources uploaded to your communities.
  • Results can be filtered by group/community or by time period (e.g. within two weeks, within one week).

Search Discussions

  • Accessible via the "My Communities Pages" dropdown on the left navigation menu.
  • Searches discussion posts within your communities.
  • Results can be filtered by group/community or by time period.

Search Resources

  • Accessible via the "My Communities Pages" dropdown on the left navigation menu.
  • Searches resources/files that have been uploaded to your communities.
  • Results can be filtered by group/community or by time period.

How do I collaborate?

As part of the launch of our new online community platform, AMIA now offers its members access to Microsoft Sharepoint for document collaboration and management.

This feature allows multiple users to edit a document simultaneously with real-time updates. Changes made by one user are immediately visible to others.

Learn how to use the collaboration tool.

How can I find another Member in the Directory?

The AMIA Member Directory offers a comprehensive search and filtering tool to help you easily connect with other community members based on a variety of criteria.

  1. Select "Member Directory" from the left menu.
  2. In the search bar, you can search by:
    • Member name
    • Email address
    • Organization/Employer
    • Area of interest
    • Area of expertise
    • Profession
    • Setting
    • State/Province
  3. You can also filter the search results by:
    • Area of interest
    • Area of expertise
    • Profession
    • Setting
    • State/Province
  4. The search results will be displayed at the bottom of the page.

How can I send a private message to an individual?

There are two ways to send a private message:

Option 1

  1. Under "My Account", click "My Messages".
  2. Click the "Compose Message" button.
  3. Enter a subject for your message.
  4. In the "Enter people to message" field, start typing the contact's name. Select the desired name from the suggestions that appear. You can message multiple people.
  5. Compose your message in the message body. You can also attach files or add inline images using the WYSIWYG editor.
  6. Click "Send Message" to send your private message.

Option 2

  1. Go to the personal profile page of the person you want to message. You can find their profile by clicking their name in any Community, in a notification email, or by using the Member Directory.
  2. On their profile page, click the "Message this Person" button.
  3. Enter a subject and compose your message.
  4. Click "Post" to send your private message.

Option 3

On the bottom right corner of your screen, you can find the Instant Messaging option, where you can immediately and privately chat with other members.

In the IM window you can see your last three conversations to help you quickly reply.

If a member is not logged into the community, any instant or private message will be delivered as an email notification.